If you need a way to automate and personalize WhatsApp sales interactions, Haptik is a leading option. This conversational CRM uses Generative AI to improve customer lifecycle management in a variety of sectors. It includes a Gen AI Sales Assistant for personalized buying advice, a Smart Agent Chat for more productive agents, and Multi-Channel Support for reaching customers on WhatsApp, Instagram Direct and other channels. Haptik's Intelligent Analytics also can track performance, and customers have reported a 68% repeat rate on WhatsApp commerce and a 125% NPS improvement.
Another strong contender is Klenty, a sales engagement and intelligence platform that automates work with AI to manage and personalize interactions across multiple communication channels, including WhatsApp. Klenty integrates with popular CRM software and offers features like multi-channel outreach, route assignment and conversation analysis. That can help sales reps get more out of phone calls and send follow-up messages tailored to specific prospects for better sales intelligence.
For a more specialized WhatsApp option, Rasayel offers a full-fledged platform that combines chatbots and AI-powered augmentations to improve sales. It includes a shared inbox, an open API for customization and automated workflows that can speed up communication and personalize interactions to close deals faster.