Question: I need a solution that integrates with Shopify to manage customer inquiries and reviews in one place.

One top contender is Rep AI, an AI chatbot that plugs into Shopify to help you offer a better shopping experience. It can handle up to 97% of customer requests, answering questions and offering personalized advice and product recommendations. It also integrates with other e-commerce tools like Gorgias, Yotpo, Klaviyo and others, providing support operations and AI-powered insights to help you sell more and engage with customers.

Another top pick is Juphy, a 24/7 AI sales assistant designed to help you improve customer interactions on your Shopify store. Juphy comes with a unified inbox, smart tags, actionable reports and team collaboration tools so you can better manage customer interactions and reviews. It also offers a 14-day free trial so you can test it out.

If you're looking for something more comprehensive, check out Willdesk, an omnichannel customer service platform that automates tasks and personalizes interactions. It connects to Shopify to give you a detailed customer profile, supports multiple channels like Facebook, Instagram and WhatsApp, and has powerful back-office collaboration tools. That means you can have a single system for managing all customer inquiries and reviews.