Question: Is there a way to add a secure and compliant live chat feature to my website that meets accessibility standards?

If you want to add a secure and compliant live chat option to your website and ensure it's accessible, Olark is worth a look. It's designed to meet WCAG 2.1 AA accessibility standards and has a range of tools to interact with customers in real time, including live chat, AI-powered chatbots and SMS text messaging. It can be integrated with more than 100 plugins and offers customizable chatbox options to help you meet your business needs.

Another good option is Comm100, an omnichannel communication platform that unifies customer interactions across multiple channels. It includes enterprise-level live chat and automation tools and is designed to be compliant with a range of industry standards, including SOC 2 Type II, ISO 27001, HIPAA and others. It's a good option for industries like healthcare and finance where security and compliance are important.

If you're trying to make your website accessible to a broader range of people, accessiBe offers a tool that brings your website into compliance with a range of accessibility standards, including WCAG 2.1 and ADA. The tool takes 2 minutes to install, offers automated accessibility statements and is designed to comply with a range of laws and regulations. It's used on more than 247,778 websites, so it's a good option if you want to ensure accessibility.

Last, LiveHelpNow offers a full support platform that includes a customizable GPT-powered AI chatbot and omnichannel communication management. It offers secure data sharing, support ticket management and insights analytics, so it's a good option if you want to improve customer support and lead generation. It can be integrated with existing tools, and there's a free 30-day trial, so you can try it out.