Question: Do you know of a solution that enables personalized shopping experiences through live video shopping and live customer care?

If you're looking for a solution that lets you personalize the shopping experience with live video shopping and live customer support, CommentSold could be a good fit. It's a full-stack video commerce platform designed to transform online shopping with immersive, interactive digital experiences. Among other features, it offers AI-generated shoppable videos, live and social selling, and an intelligent chat automation tool called CommentChat. The platform can turn your e-commerce site into a video-first experience that engages customers and drives sales.

Another option is INSIDE, a customer engagement platform that combines live chat, messaging and AI to personalize the customer experience across multiple digital touchpoints. It includes features like live chat with data-rich cues, live sentiment, virtual selling and a shoppable video feed. The platform is geared for industries like retail, home furnishings and travel, where a high-touch, personalized customer service experience can be particularly effective.

If you prefer an AI-based approach, check out getitAI. The service connects to online stores like Shopify to start real-time FaceTime calls and connect with customers. It uses a custom video avatar trained on successful sales techniques to craft personalized, human-sounding conversations in real time and boost conversions. You can sign up for early access to the beta program if you're an e-commerce company interested in the technology.

Last, Maverick offers an AI-powered video personalization platform to help ecommerce companies personalize and engage customers at every point of their journey. It includes automated personalized video recording, integration with email marketing software and support for multiple languages. The platform also includes analytics to measure engagement and revenue so you can use it to drive loyalty and revenue growth.