Question: I'm looking for an IT service management software that automates workflows and boosts productivity.

If you're in the market for an IT service management software that automates workflows and increases productivity, ServiceNow is a top option. This digital workflow platform has a broad range of features, including IT Service Management, Customer Service Management and IT Operations Management, all infused with AI to automate tasks and improve business resilience. It's designed to work with many industries, so you can find a good match for your needs.

Another powerful option is Freshservice, which uses AI to automate IT work and to keep track of work. It's got features like omnichannel support, real-time tracking of IT assets, and a lot of integration options. Freshservice cuts down on the drudgery of repetitive work and can help you get more done. You can test its abilities with a 14-day free trial to see if it's for you.

If you're a fan of the ITIL standards, HaloITSM has a full range of features to run an IT service desk. That includes incident management, service catalog, change control, asset management and more. HaloITSM uses AI to help you get more done and to keep customers happy, and it has a range of integration options with tools like Office365 and Azure DevOps. You can try it with a 30-day free trial to see how it works.

Last, SolarWinds Service Desk is a cloud-based ITSM tool that uses AI to help you get more done and to quickly resolve IT problems. It's got an ITIL-ready suite, a CMDB, automated ticketing and a service catalog. With flexible pricing and customizable reporting, SolarWinds Service Desk is a good option for companies of all sizes that want to get the most out of their IT service management.