If you're looking for a tool to build interactive knowledge bases and FAQs without having to code, Document360 is a good choice. This AI-powered knowledge base tool lets you create, manage and share knowledge bases for customers and teams. It has a powerful portal with an advanced editor, category manager and analytics, and integrates with more than 120 tools. With powerful search, AI-powered suggestions and workflows to automate documentation, Document360 is designed to increase productivity and customer satisfaction.
Another good option is HelpKit, a no-code tool that converts Notion documents into a professional self-service help center or documentation site. It has real-time collaboration, a custom domain, search engine optimization and an embeddable widget for in-app support. HelpKit integrates with tools like Slack, Intercom and Hubspot so you can manage articles and cut down on support requests.
HelpLook is another option. It lets companies set up a free help center site with FAQs, user guides and troubleshooting. With the ability to add SEO-optimized keywords and an AI for answering routine questions, HelpLook can help people help themselves and boost online visibility. The system has a variety of pricing plans for different businesses, from a free option to enterprise deals.
For a more AI-powered option, Knibble uses ChatGPT to generate instant knowledge bases and embeddable chatbots. It can handle multi-document chat, webpage scraping and customizable chatbots, so you can better manage and interact with knowledge content. Knibble offers flexible pricing plans, including a self-hosted option for greater data security and control.