If you want a feedback platform that can link to your own databases and that's GDPR compliant, Netigate is a good option. It offers API connections to link to databases, AI-based analytics for immediate results, and GDPR support. Netigate also offers tools for continuous employee feedback, pulse surveys and recommendations for increasing engagement, so it's a good choice for companies that want to build feedback into their workflow.
Another option is Sauce, an AI-based tool that automates the collection and analysis of customer feedback. Sauce connects to various feedback sources like Slack and Zendesk, accepts CSV uploads of historical data, and is GDPR enabled. It offers real-time clustering, segmentation by customer attributes, and support for multiple teams to help you improve product adoption and reduce churn.
Feedback Rivers is an omnibus feedback aggregator that connects to multiple tools and services, including customer service software and NPS software, to gather and analyze feedback from multiple sources. It offers AI-based insights and GDPR support, so it's easier for companies to centralize customer feedback and accelerate product development.
If you're concerned about data privacy compliance, Ethyca automates up to 90% of complex data privacy requirements, including compliance with global privacy regulations like GDPR and CCPA. It includes automated scanning, detection and mapping of privacy requests, so it's a good option for legal and engineering teams.