Question: Looking for a tool that enables teams to respond to frequently asked questions automatically, freeing up time for more important tasks.

For a bot that can handle repetitive questions that human customer support teams can answer, Ultimate is a good option. It uses generative AI to handle more than 60% of support requests across multiple digital channels, boosting customer satisfaction and agent productivity. With features like UltimateGPT for answering FAQ-style questions, Dialogue Builder for creating custom dialogues, and Analytics Suite for optimizing conversation performance, the tool is geared to automate routine tasks and run operations more efficiently.

Another good option is My AskAI, which can be integrated with live chat software like Intercom, Zendesk and HubSpot to handle up to 75% of support requests. It can import content from websites, provide instant verified AI answers 24/7 and offer multilingual chatbots. The tool also hands off chats to human support agents with a summary of the chat history so teams can handle a smaller number of tickets and focus on higher-priority work.

QueryPal is another option. It's an AI-powered information retrieval system that can answer repetitive questions on the fly and can be integrated with Slack and Microsoft Teams. It can be set up with role-based access controls for security and comes with an AI chatbot trained on company documents. QueryPal's integration with company documents means it can automatically generate reports and answer questions, taking time out of team members' work and helping ensure communication is accurate.

Last, Question Base automates answering repetitive questions in Slack workspaces. It uses AI to generate answers based on chat history and has a relatively simple setup process. It's good for productivity and efficiency, and can be helpful for teams that need to respond to questions without relying on human support agents.