If you need a service that lets you set up temporary communication channels for ephemeral interactions without sharing phone numbers, Sendbird is a good choice. Sendbird is a communications API platform that offers chat, AI chatbots, SMS, WhatsApp, voice and video chat across many communication channels. It offers highly abstracted APIs, SDKs and UI kits for a variety of platforms so you can quickly build your own messaging experience. With features like targeted messaging, group chat and AI-powered conversations, Sendbird lets you concentrate on your customers while getting to market faster and reducing maintenance.
Another good option is QuickBlox. It offers APIs and SDKs to add chat and calling to Android, iOS and web apps, with features like embedded chat, voice and video chat, video conferencing, push notifications and secure file transfer. QuickBlox is designed to be flexible and scalable, working on many platforms and supporting major security standards. It's used in health care, finance, e-commerce and social networking, so it's a good choice for developers who need a service that can handle a lot of different situations.
Gupshup is another option geared for businesses that want to automate customer acquisition, marketing, commerce and support with AI-powered chatbots on more than 30 messaging channels. It offers bot studio for creating custom conversational journeys, Agent Assist to boost agent productivity and Campaign Manager for running multichannel campaigns. Gupshup spans the customer journey, helping businesses to get the most out of customer lifetime value and reduce service costs.
If you need real-time voice, video and chat, check out ZEGOCLOUD. It offers APIs and SDKs to add those features to mobile and web apps, and it's used in social networking, education and telehealth. ZEGOCLOUD offers a range of features, including video conferencing, voice chat, in-app chat with rich media attachments and cloud recording. It's designed for high availability, scalability and low latency, making it a good choice for developers who want to build interactive experiences.