Question: I need a system that integrates payment processing, scheduling, and video walkarounds for a more efficient service lane.

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myKaarma

If you're looking for a system that handles payment processing, scheduling and video walkarounds to streamline your service lane, myKaarma could be a good fit. myKaarma is a full-featured platform for franchise auto dealerships that includes payment processing with multiple payment options, an online scheduler and video walkarounds to record vehicle condition. It also includes mobile-first communication, real-time pickup and delivery management and integration with Uber For Business for convenient customer pickup and dropoff.

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Kenect

Another good option is Kenect, which also serves dealerships by streamlining customer communication, online reputation and payment collection. Kenect offers tools like texting, webchat, video chat, review management and text-to-pay. It integrates with more than 100 systems, including DMS and CRM, to help dealerships free up time and boost revenue.

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Workiz

If you're looking for something more focused on scheduling and field service management, Workiz could be a good choice. It offers scheduling and dispatch, invoicing and payment processing, and a customer management app for field technicians. Workiz is customizable for a variety of industries and offers features that can automate and optimize operations, so it can be a good option for increasing efficiency.

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TruVideo

Last, TruVideo offers a customer experience improvement platform that relies on video and AI analytics for better communication. It offers features like service inspections, sales walk-arounds and outbound marketing campaigns that can boost sales conversions and customer satisfaction ratings. TruVideo is a good option for dealerships that want to improve operational efficiency and revenue growth through better communication.

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