Question: Is there a platform that provides a dialog management system with a DSL for declarative dialog description and custom dialog models?

If you're looking for a platform that offers a dialog management system with a DSL for declarative dialog description and custom dialog models, Maxbot could be a good choice. Maxbot is an open-source library and framework for conversational apps. It can be integrated with external libraries and NLU services to boost conversational smarts through active learning. It offers a DSL for declarative dialog description, custom dialog models, NLG command language with templates, business logic integration and detailed tracking and analytics.

Another good option is Voiceflow, a collaborative platform for creating, launching and scaling chat and voice AI agents. Voiceflow offers a visual drag-and-drop interface for multi-step workflows and integrates with many services, including CRM systems and e-commerce sites. It can be customized with data centralization and developer tool integrations, making it a good option for automating customer support and designing conversations.

Dify is another open-source foundation for generative AI apps, including tools for designing AI apps and secure data pipelines. It has customizable LLM agents, rapid chatbot deployment and AI completion with custom APIs. Dify's flexibility and active development make it a good option for businesses and individuals who want to use AI in a secure and efficient way.

For those looking to automate customer support, MetaDialog is a good option that uses generative AI to improve efficiency and accuracy. It has customizable flows and responses, flexible escalation rules, API-first integration and multilingual support. With its integrations with common customer support software, MetaDialog is geared for small to large businesses looking to improve their customer support.