Question: I need a tool that helps me track customer usage data and alerts me to important changes, can you suggest something?

If you want to monitor customer usage data and get notified when there's something you should know, Pano is another good option. Pano is a customer journey management system that integrates with ActiveCampaign, HubSpot and Salesforce and offers a single view of customer interactions, customizable notifications and a proactive dashboard to help you personalize and manage customer interactions. Pricing is tiered, so Pano should be able to handle small and large businesses.

Another good option is CustomerIQ, an AI-powered service that collects and analyzes customer feedback from multiple sources. It can integrate with Slack, Hubspot, Zendesk, Intercom and other tools. CustomerIQ can help you understand what customers want, what's causing them pain and what they like through AI-powered highlight extraction, filtering and search. It's geared for teams that want to get more out of customer feedback and make data-driven decisions.

If you don't want to write code, Rupert could be the way to go. It lets you monitor user-level metrics and events and get signals you can use to activate, convert and retain customers. Rupert features a no-code trigger library, a flexible message editor and direct Slack integration so teams can monitor and respond to useful user data signals.

Last, Userpilot offers a suite of tools to personalize in-app experiences and improve user engagement. It offers guided user onboarding, product analytics and contextual user feedback tools. Userpilot helps teams understand user behavior and make data-driven decisions to improve the user experience, with features like customizable segments and goal completion analysis.