Rupert

Rupert is a no-code monitoring and alert system designed for product-led growth (PLG) teams to monitor key metrics and events. It alerts teams when changes in customer or product usage data indicate opportunities or problems that need to be addressed. Rupert connects to data warehouses and BI dashboards so you can set up proactive monitoring and alerting without having to write code or SQL.

Some of the key features of Rupert include:

• Metric & Event Monitoring: Monitor metrics over time or discrete events, with customizable intervals ranging from hourly to near real-time.
• No-Code Trigger Library: Create dynamic alerts with thresholds and rules.
• Flexible Message Editor: Insert dynamic data elements into alert messages and attach custom actions.
• Seamless Slack Integration: Send scheduled or data-triggered messages directly to Slack DMs, channels, or email addresses.

Rupert can be used for a variety of use cases, including fraud response, acquisition, sales and growth, support and success, and operations. The system is designed to help GTM, Ops, and CS teams keep up with rapidly changing customer data and make data-driven decisions. The platform helps ensure that teams don't miss opportunities by detecting and responding to valuable signals in the data. For example, it can help identify struggling accounts before they churn, guide new users to their "aha" moment, and accelerate expansion by identifying successful customers.

Rupert offers a free trial, allowing users to set up monitoring and alerting for any metric or event in just minutes. It is designed to help teams unlock value from customer and product usage data with a flexible, no-code approach.

Published on June 9, 2024