Question: Can you recommend a tool that helps small businesses manage customer relationships and automate workflows?

If you're looking for a customer relationship management tool to help you manage relationships and automate workflows for your small business, Zoho CRM is an excellent option. It offers a wide range of features, including workflow automation, detailed analytics and integration with more than 800 apps. It's also easy to use and has no hidden fees, so it's suitable for businesses of all sizes. With a 15-day free trial and flexible pricing plans, it's easy to get started with no upfront costs.

Another option is Zixflow, which combines CRM, marketing automation and engagement tools into one platform. It offers a single workspace for managing the entire customer journey, AI-powered automation and a no-code workflow builder. The platform integrates with more than 5,000 apps and has world-class data centers and end-to-end encryption for top data security, making it a powerful tool for improving customer relationships and streamlining sales processes.

Bitrix24 is another all-in-one platform that can help you manage your team and sales operations. It includes a CRM system for managing leads and deals, communication tools for collaboration and AI-powered tools like CoPilot for task management. The platform also offers a free forever plan for unlimited users, so it's a good option for small businesses that want to manage their operations and sales.

Last, Kustomer is an all-in-one CRM platform that's geared for better customer service with omnichannel messaging and AI-powered automations. It offers a single customer view, proactive support and business process automation, so it's a good option for companies that want to improve agent productivity and customer satisfaction. With flexible pricing and powerful AI tools, Kustomer can help you cut support volume and respond faster.