Question: I need a CRM system that can capture leads, store online documents, and send two-way text messages to clients.

If you're looking for a full-featured CRM that can capture leads, store online documents and send two-way text messages to customers, Salesforce is a top option. This all-in-one CRM spans sales, service, marketing, commerce and IT, with sales insights powered by artificial intelligence, service that can scale to meet demand, and industry-specific tools. It offers a variety of tools, including a CRM to house customer data, and integrates with thousands of other apps. With flexible pricing and a 30-day free trial, Salesforce can help businesses of all sizes build better customer relationships and grow.

Another option is Podium, which uses artificial intelligence to help businesses capture, manage and convert leads. Podium offers a unified interface for managing customer contact information, payments and reviews, and includes features like Jerry, an AI Employee that handles customer communication 24/7, reviews and high-open-rate text marketing. It's geared for industries like automotive, retail and healthcare, with a single CRM to house customer data and streamline communication.

Last, Heymarket focuses on two-way text messages with features like a shared inbox for managing conversations, performance metrics and AI-assisted messaging. It integrates with leading CRMs and eCommerce platforms, with enterprise-grade security and compliance with regulations like HIPAA and TCPA. That makes Heymarket a good option for improving customer engagement and productivity with communication tools.