If you want a platform to turn your website into a searchable documentation portal based on your sitemap, DocUp could be a good choice. DocUp is an AI-based information retrieval system that helps optimize support flow by answering customers' questions based on existing content and documentation. It can be trained with multiple content formats, including URLs and sitemaps, and offers a chat widget for immediate customer answers. Integration flexibility lets you automate responses and route customers to human support when necessary.
Another good option is Meilisearch, an open-source search engine that's geared for fast, relevant results. It can be easily integrated into your website with no initial setup and supports search-as-you-type with results delivered in under 50 milliseconds. Meilisearch also has robust security options like API keys and tenant tokens, as well as support for filters, language detection, and custom relevance.
Document360 is another good option, particularly if you need to create, manage and share knowledge bases for customers and teams. It has features like a knowledge base portal with an advanced editor, category manager and analytics, and integrates with more than 120 tools. Document360 is designed to help you streamline the creation and management of documentation, increase productivity and improve customer satisfaction.
If you want something more interactive, ExplainIt offers an AI-based chat system for documentation websites. It provides context-aware answers and a two-way conversation interface, so you can ask questions, get answers and follow up. ExplainIt's automated crawling of content from a base URL and customizable sources make it a good option for developers and teams that want to engage their community with interactive documentation.