Question: Do you know of a tool that allows me to create conditional logic-based conversations with customers and integrates with WhatsApp and other messengers?

If you're looking for a tool to build conditionally branching conversations with customers and to integrate with WhatsApp and other messaging apps, Haptik is a good option. Haptik is a Conversational CRM that uses generative AI to manage the customer lifecycle across many industries. It has tools like Conversation Studio for low-code interfaces and Multi-Channel Support for reaching customers on WhatsApp, Instagram Direct, Google Business Messages and Facebook Messenger.

Another powerful option is MagicForm, an AI-powered lead qualification and conversion tool. It automates 24/7 customer contact and follow-up emails with highly personalized responses. MagicForm can be trained to ask specific questions and use conditional logic to steer the conversation, so it's good for companies that want to generate leads and convert them into sales. It can be used with WhatsApp and Zapier to reach customers across multiple channels.

Moveo is another enterprise-focused conversational AI platform designed to automate customer support operations. It uses proprietary large language models (LLMs) trained for customer support and has a no-code interface with a drag-and-drop interface. Moveo supports multiple languages and can be used with WhatsApp, Facebook Messenger and other channels, with analytics and self-learning abilities to improve customer satisfaction and reduce the workload for support agents.

If you want something more flexible, WeConnect offers a customer engagement platform that marries AI chatbots with human agents. It includes a no-code conversation builder and advanced design customization, along with multichannel support for real-time customer engagement on WhatsApp. The platform also offers seamless human takeovers and multiple platform and channel integrations, so it's good for companies of all sizes.