Wiredash is a full-featured option that combines feedback, privacy-respecting analytics and automated customer satisfaction surveys. It has in-app tools to gather user feedback like bug reports, feature requests and insights, with features like screenshot and annotation tools. It also has a built-in Promoter Score to measure app quality and compare it to earlier versions. Wiredash offers several pricing tiers for teams of different sizes and in different stages of growth.
1Flow is another option for in-app surveys, with AI-generated survey creation, personalized surveys and customizable in-app flows. It has cross-platform SDKs and integrates with tools like Segment and Amplitude. With features like spam protection, event-based survey triggering and support for multiple languages, 1Flow offers actionable user insights to help you reduce churn and improve user satisfaction.
If you want a more detailed customer feedback analytics approach, Anecdote could be a good fit. It offers real-time insights by monitoring feedback from multiple sources, including App Store reviews and support messages. Anecdote uses its own proprietary Natural Language Processing Engine to identify bugs and sentiment trends, and it integrates with more than 65 feedback sources. That lets companies optimize customer experience and reduce churn by getting a better handle on feedback.