If you want to automate customer support responses on Reddit, Replyhub is a good candidate. It lets you link your Reddit account and set up keywords that it monitors and uses to generate AI-powered follow-up responses. It can send auto-responders, capture leads and send private messages, and has several pricing levels including a free option.
Another powerful option is ReplyGuy, which monitors Reddit and Twitter for keywords and can generate follow-up responses. It also can analyze sentiment to try to judge how well its responses are working. The service is geared for businesses that want to reach out to customers on social media without spending hours a day monitoring, with prices from free to $499 per month.
If you want a broader social media management tool, check out Sparksocial. It can automate responses on multiple sites, including Reddit, and offers features like auto-generated responses and competitive analysis. It has a few different pricing levels and a 7-day free trial, so it's a good option for businesses that want to improve their social presence and automate some responses.
If you need to handle customer support on more than Reddit, Verloop.io is worth a look. It automates chat and voice interactions, and it's got features like NLP-powered FAQs and multilingual support. It can cut down on support requests dramatically, letting you respond faster and keep customers happier.