Question: I'm looking for an all-in-one IT management and support software that includes remote support, access, and RMM capabilities.

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Atera

If you're looking for an all-in-one IT management and support software with remote support and RMM capabilities, Atera is a top pick. The platform combines Remote Monitoring and Management (RMM), IT automations, patch management and AI-driven ticketing. It includes remote monitoring and management of unlimited devices, real-time network discovery, and automated patch management for Windows, Mac and Linux devices. With its AI abilities, Atera can automatically summarize tickets, create scripts and offer recommendations, making it a good fit for internal IT teams and Managed Service Providers.

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IT Complete

Another top option is IT Complete, a broad platform used by more than 500,000 IT professionals around the world. It offers advanced RMM and endpoint management, extensive security, data backup and restore, business operations automation and network infrastructure management. IT Complete is for MSPs and IT teams, helping them automate operations, secure their environment and reduce costs.

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GoTo

GoTo offers a variety of business communication and IT support software. Its suite includes GoTo Resolve for all-in-one IT management and support, Rescue for secure enterprise remote support, and Central for secure remote access and monitoring. GoTo's products are designed to help businesses of all sizes manage IT operations and engage with customers more effectively.

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N-able

For IT teams that want to automate as much as possible and scale their operations, N-able offers tools for remote monitoring, data protection and endpoint security. It offers intelligent patch management, script guidance and pre-built automation templates, which makes it a good fit for MSPs and corporate IT teams. With a focus on innovation and flexibility, N-able helps IT teams streamline operations and reduce TCO.

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