If you're looking for an AI platform to replace traditional voice assistants with a more proactive and personalized service, Voiceflow could be a good fit. It lets teams create, deploy and manage chat and voice AI agents with abilities like creating custom AI experiences, managing data in one place and integrating with many services. The platform can be used to automate customer support, create in-app copilots and design conversations, and it's flexible enough to be used in many different ways.
Another good option is SoundHound, a voice AI solutions company that lets businesses create their own voice AI platforms. It has features like branded wake words, automatic speech recognition, natural language understanding and text-to-speech. SoundHound's technology can be used in the automotive, restaurant and smart device industries, among others, to offer personalized experiences and insights based on user behavior.
DATA marries large language models like GPT-4 with the ability for personalized and proactive interactions. It lets you communicate with users through typing, email or voice and can be integrated with Apple devices through iOS Shortcuts. The platform is geared for individuals and professionals who want to automate tasks and improve their lives. It offers personalized output, task automation and support for multiple interfaces.
If you're a business looking to improve your customer service, Ada is another option. It replaces traditional chatbots with AI-powered customer service, connecting to your existing knowledge bases to deliver personalized responses. Ada supports voice and email automation, multilingual support and AI coaching, which can lead to higher customer satisfaction and lower operational costs. It's flexible and scalable, and can be used in e-commerce and fintech, among other industries.