Another contender is Impel. Impel provides an AI-powered customer lifecycle management platform that includes interactive content and immersive experiences for merchandising, as well as AI for high-quality digital vehicle imaging. The platform is designed to personalize engagement, help shoppers find the right vehicle and communicate effectively, all while delivering a better customer experience.
If you're looking for a more complete CRM, DriveCentric combines AI with a user-friendly interface to build relationships and streamline digital retailing workflows. It includes features like personalized videos, immersive vehicle walk-arounds and dynamic customer segmentation that can help dealerships run more efficiently and satisfy customers better. DriveCentric also integrates with a range of third-party partners for more complete CRM.