If you're looking for a UserCall alternative, Maze is a powerful user research platform with many research methods, including prototype testing and surveys. It has an intuitive builder, AI tools and a global participant panel for fast recruitment. Maze also offers automated analytics, research templates and enterprise-grade security, making it a good all-around tool to accelerate innovation and get products to market faster.
Another good alternative is Marvin, which automates some of the drudgery of qualitative research and data analysis. It centralizes user interviews, transcripts and other research artifacts, with features like automated transcription, timestamped notes and HIPAA compliance. Marvin can integrate with tools like Zoom and Google Sheets, and it's good for product designers, researchers and management consulting projects.
If you're more focused on gathering and analyzing customer feedback, CustomerIQ is an AI-powered platform with native integrations and Zapier connections to gather and make sense of customer data. It includes features like AI-driven highlight extraction, team alignment and document editing tools, with enterprise-grade security and scalability. It's good for marketing and product teams that want to streamline feedback analysis and get data-driven insights.
Also worth a look is UserCue, which offers dynamic, AI-moderated interviews at scale, good for getting insights from key opinion leaders or other target audiences. You can customize it with structured questions, and it generates full reports as soon as people respond, so it's a good option for fast and cost-effective market research.