If you're looking for a ThinkStack alternative, boost.ai is another option. It offers an enterprise-grade conversational AI solution with AI chat and voice bots to improve customer satisfaction and automate customer service. The platform offers easy integration with existing infrastructure, omnichannel consistency and a hybrid approach with both human and virtual agents. It also comes with a user-friendly conversation builder and no-code functionality.
Another option is Chat360, an omnichannel platform that uses generative AI to create no-code chatbots that can be integrated with WhatsApp, Facebook Messenger, Instagram and websites. It can respond to customer questions immediately and personalize interactions, and is geared for companies that want to scale their customer support and increase user engagement. More than 300 brand leaders around the world use the platform across different industries.
If you want something more customized, Bot9 offers an AI-powered chatbot creation tool that can learn from a website URL and improve over time based on real chat history and user feedback. It has integrations with tools like Jira, GitHub, Intercom and Slack, and can perform custom actions to fetch real-time data. That makes it a good option for companies that want to improve customer service but don't want to spend a lot of time setting it up.
Last, My AskAI integrates with existing live chat providers like Intercom, Zendesk or HubSpot, deflecting up to 75% of support requests and letting teams focus on higher-priority work. It also works in multiple languages, can capture leads and support multiple channels, so it's a good option for companies that want to improve customer support without replacing existing tools and processes.