If you're looking for a replacement for Probz, Marvin is a strong contender. Marvin automates time-consuming work in qualitative research and data analysis with AI technology. It can record timestamped notes, transcribe audio in more than 40 languages, record video clips and create highlight reels, and it can be used to house and organize research data. It's geared for product designers, researchers and students doing UX research, and can be used to transform raw data into insights.
Another good choice is Sprig, an integrated product experience platform that uses AI to help companies get the most out of their products in terms of adoption, retention and satisfaction. Sprig combines targeted surveys, replays, feedback collection and AI analysis to spot trends in user feedback and behavior. The platform can help companies improve user experience, lower churn and increase adoption by surfacing pain points and fixing them. Its advanced features like expert-built templates, data integrations and customizable dashboards make it a powerful tool for product and research teams.
For those who want a more advanced way to capture feedback and preferences, Pulse Insights offers a contextual feedback and preference capture platform. It includes microsurveys that are hyper-targeted to deliver high-volume insights into customer preferences. Pulse Insights offers omnichannel collection and powerful AI insights, making it a scalable option for large enterprise programs. It's geared for digital marketers and product teams looking to capture and use customer data to create experiences and keep customers.
Last, Qualtrics is an experience management platform that offers insights across customer, employee and market research. It includes suite-wide features like Conversational Feedback, Text Analytics Insights, and Recommendations to help companies turn data into personalized experiences. Qualtrics can be used for a wide range of needs from customer care to employee engagement, and its enterprise-grade compliance and security make it a good option for large companies.