Pax8 Alternatives

If you're looking for another Pax8 alternative, OptimumDesk is worth considering. It's an AI-based IT management platform for managed service providers (MSPs) that can boost productivity and performance with 14 modules, including Autonomous Service Delivery, IT Asset Management and Proactive Network and Device Monitoring. The AI technology automates routine tasks so technicians can concentrate on more complex work, which can lead to higher customer satisfaction and productivity.

Another option is DeskDay, a Conversational Service Automation (CSA) platform for MSPs to improve customer support and service quality. It includes conversational ticketing, chat-based project management and intelligent quality assurance, among other tools. DeskDay is designed to simplify IT operations and customer support, and it's a more advanced alternative to traditional Professional Service Automation (PSA) tools.

For more serious security needs, Cybereason offers an AI-based XDR platform that combines multiple layers of protection against modern attacks. With tools like MalOp Detection, NGAV and MDR, it offers predictive prevention, detection and response to ransomware and sophisticated attacks. The platform is geared for large-scale deployments, with a broad security foundation.

Last, Varonis is an all-in-one SaaS platform for automated data security, offering data discovery, threat detection and policy automation across many cloud and on-premises systems. It supports tools like Microsoft 365 and Google Workspace, and offers customizable protection plans for specific data sources. Varonis is good for organizations that want to see deeper into their data and automate remediation actions.