If you're looking for a GaliChat alternative, boost.ai is another option worth considering. It's an enterprise-focused conversational AI platform that can help you increase customer satisfaction and automate customer service. Its 24/7 coverage, omnichannel consistency and hybrid approach to combining human and virtual agents means it can handle high traffic while keeping costs down. It also integrates with existing systems and has a conversation builder with no-code abilities.
Another option is Chatsimple, which can be customized to help with sales and support. It can handle multilingual conversations and has a range of features like lead generation, customer insights summarization and integration with popular channels like Facebook Messenger and WhatsApp. The no-code setup and multiple pricing plans make it a good option for businesses of all sizes.
If you're looking for a platform that's good at automating customer interactions, Algomo is another option. It's got an AI chatbot that can handle up to 85% of repetitive questions and live chat with human and AI triaging. It supports more than 100 languages and omnichannel support, and it integrates with tools like Shopify and Google Analytics. It's got industry-specific solutions for e-commerce and SaaS businesses.
Last, Verloop is another alternative that automates chat and voice conversations to improve customer satisfaction. Its features include agent empowerment tools, contextual conversations and NLP-powered FAQs, so it's good for businesses in many industries. The Generative AI abilities can deflect a lot of support requests, too, so it can be a good option for overall customer service.