If you're looking for a Document360 alternative, Tettra is another option. Tettra is an AI-powered knowledge base and knowledge management software designed to help teams collect and find company information. Its features include instant AI-powered answers, reusable answers, content creation, verification and updates. Tettra integrates with tools like Slack, Microsoft Teams, Google Workspace and Notion and offers several pricing plans for different company sizes.
Another option is Guru, an AI-powered enterprise search and knowledge management platform. Guru centralizes information that's scattered across different systems into a single source of truth with enterprise AI search, personalized answers and a customizable portal for personalized intranet experiences. It's good for teams of any size who want to eliminate knowledge silos and get more done.
Bit.ai is another option. The platform lets you create, edit and share documents, notes and wikis with a lot of design options and powerful search. Bit.ai is geared for real-time collaboration with multiple users and guests, with features like interactive living documents, AI-assisted writing and smart editor features. It has more than 100 integrations and powerful tracking features to see who's engaging with documents.
If you're looking for a customer support specific solution, Stonly offers an adaptive knowledge base platform that uses AI and process automation to help teams lower resolution time and ticket volume. It includes interactive guides, AI-generated answers and a unified knowledge base to help customers self-serve. Stonly integrates with Zendesk and Salesforce and offers a 14-day free trial so you can try it out for yourself.