Document360 Alternatives

Create, manage, and share knowledge bases with a self-service platform, featuring a modern editor, analytics, and customizable public or private portals.
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Tettra

If you're looking for a Document360 alternative, Tettra is another option. Tettra is an AI-powered knowledge base and knowledge management software designed to help teams collect and find company information. Its features include instant AI-powered answers, reusable answers, content creation, verification and updates. Tettra integrates with tools like Slack, Microsoft Teams, Google Workspace and Notion and offers several pricing plans for different company sizes.

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Guru

Another option is Guru, an AI-powered enterprise search and knowledge management platform. Guru centralizes information that's scattered across different systems into a single source of truth with enterprise AI search, personalized answers and a customizable portal for personalized intranet experiences. It's good for teams of any size who want to eliminate knowledge silos and get more done.

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Bit.ai

Bit.ai is another option. The platform lets you create, edit and share documents, notes and wikis with a lot of design options and powerful search. Bit.ai is geared for real-time collaboration with multiple users and guests, with features like interactive living documents, AI-assisted writing and smart editor features. It has more than 100 integrations and powerful tracking features to see who's engaging with documents.

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Stonly

If you're looking for a customer support specific solution, Stonly offers an adaptive knowledge base platform that uses AI and process automation to help teams lower resolution time and ticket volume. It includes interactive guides, AI-generated answers and a unified knowledge base to help customers self-serve. Stonly integrates with Zendesk and Salesforce and offers a 14-day free trial so you can try it out for yourself.

More Alternatives to Document360

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Brainfish

Delivers instant, personalized answers to customer questions in under 2 seconds, reducing support requests and improving knowledgebase content.

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Help.center

Provides immediate answers to customer questions through an AI-powered knowledge base and conversational chat widget, increasing customer satisfaction and self-service.

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Dashworks

Instantly access accurate answers from a unified knowledge base, securely connecting all company apps, websites, and documents without data indexing.

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Coda

Combines documents, spreadsheets, and apps with AI-powered features like chat, assistant, and column automation to streamline collaboration and workflow.

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QueryPal

Automatically generates reports and answers repetitive questions using company documents, integrating with Slack and Microsoft Teams for seamless communication.

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Echobase

Ask questions, generate new documents, and analyze existing ones using custom-trained AI agents, no coding required, with real-time collaboration and customization options.

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kapa.ai

Provides automated answers to technical questions, improving developer experience and reducing support needs, with instant responses, automatic updates, and feedback-driven improvement.

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HelpLook

Create a comprehensive help center site with FAQs, user manuals, and troubleshooting tools, powered by AI to answer common questions and improve self-service experience.

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Mutable.ai

Automates code documentation, shortening sync times and improving code literacy with AI-generated wiki articles, ensuring consistency and accuracy.

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HelpKit

Transform Notion documents into a fully featured, professional self-service help center or documentation site without coding, with SEO support and real-time collaboration.

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GitBook

Accelerate knowledge sharing with AI-powered search, docs-as-code, and branch-based workflows, keeping your team's knowledge in sync with your codebase.

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Stack Overflow for Teams

Accelerate team collaboration and innovation with a private, AI-powered knowledge base that helps employees quickly find and share information.

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GoSearch

Instantly search and access information across internal sources with unified search, AI-powered recommendations, and multimodal search capabilities.

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eesel

Instantly answers company questions from integrated sources, providing efficient and secure access to knowledge for customers and employees.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Cody

Get instant answers to complex questions without keyword searches, powered by a customized knowledge base tuned to your business operations.

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AskJack

Instantly accesses and answers questions from multiple business apps and websites, breaking down knowledge silos and boosting productivity across organizations.

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Docuo

Converts static content into interactive documentation sites with customizable branding, SEO metadata, and analytics, automating site creation and maintenance.

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Klart AI

Provides a single, authoritative source of information, answering internal and external queries across multiple interfaces with accurate and up-to-date knowledge.

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Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.