If you're looking for a CopeCart alternative, DigitalGenius could be a good fit. It's an AI-powered customer service automation platform that's designed to deliver immediate care and personalized answers to customers' pre- and post-purchase questions. With deep integrations with a variety of ecommerce platforms and tools, DigitalGenius can respond to customer inquiries, proactively resolve issues, and deliver a better customer experience.
Another good candidate is Rep AI, an AI chatbot that integrates with Shopify. It can handle up to 97% of support requests, helping you convert traffic into sales and increase revenue. Rep AI offers personalized advice, product recommendations and support in multiple languages, and integrates with other eCommerce tools to optimize sales and support.
If you want to squeeze more revenue out of your business, Out of the Blue offers an AI-powered revenue optimization platform. It continuously monitors and analyzes a wide range of data sources to detect potential revenue-affecting events, optimize conversion rates and drive top-line growth. With real-time monitoring, user engagement insights and automated root cause analysis, eCommerce businesses can increase revenue and efficiency.
Last, Salesforce Commerce Cloud offers an ecommerce platform with AI-powered automation. It links commerce experiences directly to sales, service and marketing apps, with features like conversational AI, commerce intelligence and streamlined order management. It's a good choice for companies that want to improve their digital storefronts and customer experiences, and that need to ensure business continuity and growth.