1E Alternatives

Proactively handles IT problems with AI-powered intelligence, predicting and fixing issues before they impact users, ensuring a seamless digital experience.
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Lakeside Software

If you're looking for a 1E alternative, Lakeside Software offers an AI-powered platform that offers end-to-end visibility into complex IT environments. With features like proactive IT, root cause analysis, and real-time visibility across the entire digital estate, Lakeside Software streamlines IT operations and improves employee productivity.

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ThousandEyes

Another contender is ThousandEyes, a digital experience assurance platform that finds and automates fixes for digital experience problems. It offers full network and application synthetics, internet insights and end-user monitoring, so customers can diagnose problems and avoid outages.

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Almaden

Almaden also has a powerful alternative, using generative AI technology to predict and manage digital employee experiences. Its Collective IQ solution speeds up root cause analysis, automates helpdesk services and ensures timely availability of resources, so employees are happier and more productive.

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Riverbed

Last, Riverbed offers a unified observability platform that collects real-time data to automate remediation. With products like NPM+ for network observability and Riverbed IQ 2.0 for deeper insights, Riverbed can help prevent and fix IT problems to deliver better network performance and lower IT costs.

More Alternatives to 1E

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Freshservice

Automate tasks and workflows with AI-powered tools, freeing up time for higher-level work and increasing productivity in IT service management.

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SysAid

Automates IT services with AI-powered chatbots, task categorization, and workflow orchestration to improve end-user experience and agent productivity.

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OptimumDesk

Automates up to 60% of user requests with AI-powered autonomous service delivery, freeing technicians to focus on complex tasks.

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Datadog

Provides real-time visibility into performance, security, and user experience across entire technology stacks, enabling swift troubleshooting and optimization.

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LogicMonitor

Unifies monitoring across on-premises and multi-cloud environments, providing real-time insights and automation with AI-driven hybrid observability.

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IT Complete

Automates IT and security management tasks, using AI to optimize management, and provides a broad range of solutions for all IT needs.

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ConnectWise Automate

Automates technical work, unifies monitoring and management, and provides remote access, freeing up teams to focus on higher-level work and improving ROI.

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Atera

Streamline IT operations with AI-powered ticketing, automating tasks, and suggesting solutions, enabling junior technicians to focus on higher-level work.

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Insightful

Unlock data-driven insights into team productivity, time, and attendance to inform decisions, prevent burnout, and optimize resource allocation.

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ServiceNow

Automate and optimize business processes across industries with AI-driven digital workflows, boosting productivity, efficiency, and customer satisfaction.

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Logz.io

Accelerate troubleshooting with AI-powered features, including chat with data, anomaly detection, and alert recommendations, to resolve issues up to three times faster.

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ServiceNow Cloud Observability

Uses AI to spot problems and respond to changes in cloud-native and monolithic applications, improving uptime and reducing mean time to resolution.

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AppOptics

Gain full-stack visibility into application and infrastructure performance with auto-instrumented topology maps, pinpoint root cause analysis, and unified metrics.

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Splunk

Accelerates threat detection, investigation, and response with domain-specific AI, while augmenting human capabilities for enhanced digital resilience.

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SentinelOne

Unifies endpoint, cloud, identity, and data security through a single platform, providing real-time insights and streamlined cybersecurity experience.

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Onepane

Dynamically maps business services for real-time monitoring, alerting, and automated root cause analysis to improve incident response and cloud management efficiency.

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Quantum Workplace

Amplify employee engagement and performance insights with AI-driven tools, empowering leaders to understand and influence employee experiences and drive business success.

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Cybereason

Unifies multiple layers of protection, including NGAV, EDR, and MDR, to provide a unified view of malicious operations and automate response to attacks.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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Simpplr

Delivers a unified digital experience, putting everything at employees' fingertips, and automates workflows with AI-powered guidance to boost productivity and engagement.