Question: Is there a platform that offers user research tools, including surveys and interviews, to inform website design and development decisions?

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Maze

If you're looking for a full-fledged user research platform, Maze is a top choice. It lets you conduct high-quality product research at scale, including surveys, interview studies, and prototype testing. Maze's AI tools can help you optimize survey questions, automate analysis and protect data, making it a powerful tool to accelerate innovation and get products to market faster.

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Hotjar

Another good option is Hotjar, which offers behavioral insights through heatmaps, recordings, feedback, surveys and interviews. It integrates with tools like Google Analytics and Unbounce, so you can easily collect user feedback and iterate on designs. Tiered pricing, including a free Basic plan, means you can start making data-informed decisions about your website and user experience without a huge budget.

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Collectif

If you prefer an AI-powered approach, Collectif automates data analysis from a variety of sources, including user feedback and support tickets. It offers insights through features like weekly reports and automated interview analysis, so you can use it for product development, UX and customer success. Tiered pricing and a free trial means it's adaptable to teams of all sizes.

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getCurious

Last, getCurious is a SaaS platform for accelerating qualitative and quantitative UX research. With a large panel of diverse participants and features like fast recruitment and automated insights, product teams can gather deep feedback and validate concepts quickly. That means you can make data-informed decisions and improve product development.

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Marvin

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Sprig

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Odaptos

Conduct user research with detailed emotional analysis, identifying friction points and gaining a deeper understanding of user feelings and areas for improvement.

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Kraftful

Analyzes customer feedback from various sources, surfacing actionable insights, sentiment trends, and pain points to inform product development decisions.

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Hellooo

Analyze user interviews in minutes, generating insights, transcripts, and emotional analysis to inform product development and streamline user research.

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WEVO

Automate UX research with AI-assisted analysis, gathering accurate and actionable insights from 100+ users per test, and share visual reports across teams.

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ZenAI

Conducts and summarizes user interviews at scale, providing in-depth reports on user scenarios, pain points, and personas to accelerate product-market fit.

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Formaloo

Create engaging, customizable surveys with infinitely adaptable blocks, insightful dashboards, and seamless workflow connections to gather actionable customer insights.

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heardeer

Automates user interviews, generating expert-level questions, conducting deeper discussions, and providing rich insights, freeing you to focus on strategic work.

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AskMore

Conduct user interviews and product research at scale, gathering more feedback faster and in any language, with automated reporting and flexibility.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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BlockSurvey

Automates survey creation and analysis with AI technology, cutting time and cost by up to 80%, while ensuring private and secure respondent data.

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Outset

Run hundreds of qualitative interviews at once, in multiple languages, with AI-moderated conversations and automated synthesis of key findings and relevant quotes.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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Notably

Streamline data analysis with AI-powered templates, instant analysis, and multi-view workspaces, and present research in interactive, visually engaging formats.

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User Evaluation

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Userbrain

Get AI-driven insights from user tests in hours, with automated reports and shareable key moments, to inform product decisions and improve user experience.

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Qualli

Automates feedback collection, sentiment analysis, and tagging, providing a centralized platform for real-time user insights and informed decision-making.

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Voicepanel

Automates qualitative research with AI-moderated interviews, instant recruitment, and language translation, providing rich customer insights at a lower cost and faster pace.

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RhetorAI

Conducts conversational user surveys with AI-driven follow-up questions, generating actionable insights and enabling data-driven customer decisions in real-time.