If you want to keep your documentation up to date without a lot of manual labor, Document360 could be a good option. This AI-powered knowledge base tool lets you create, manage and share knowledge bases for customers and teams. It has features like automated documentation workflows, powerful search, detailed analytics and AI-driven suggestions. Document360 supports more than 120 integrations and has customizable templates to help you automate documentation creation and management, and ultimately boost productivity and customer satisfaction.
Another contender is Brainfish, an AI-powered help center and content platform that's designed to get customers answers to their questions as fast as possible. It offers personalized insights, content health checks and support for multiple languages, and can integrate with human support tools like Zendesk and Intercom. Brainfish's collaborative editor interface and real-time personalized answers can help boost customer satisfaction and lower support volume.
If you need a tool that's integrated with communication tools, QueryPal could be a good fit. This AI-powered information retrieval system answers repetitive questions on the fly and can be integrated with company documents to automatically generate reports. It works with Slack and Microsoft Teams and has role-based access controls for security, so it's good for teams that want to improve communication but keep documentation permissions under wraps.
Tettra is another good option, an AI-powered knowledge base that lets teams create and find company information. Its features include instant AI-powered answers, reusable content and semantic search. Tettra integrates with popular tools like Slack and Microsoft Teams so it's easy to use and fits into your workflow, which can cut down on repetitive questions and speed up onboarding.