Question: Can you suggest a technology that helps 911 centers streamline their operations and improve response times?

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RapidSOS

For better 911 dispatch and response, RapidSOS has a broad suite of products. It securely links life-saving data from connected devices and sensors to 911 centers and first responders, offering a unified view of location, health, surveillance and customer information. Features include emergency alerts, digital alerts, scalable integration and AI support. The platform reaches more than 540 million devices and 99.9% of the US population.

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Intrado

Another powerful technology is Intrado, which offers a range of products to help improve public safety outcomes. Intrado's product suite includes powerful call handling and management systems, enterprise solutions for employee safety, campus and school incident management tools and Next Generation 911 services. Its technologies like Locate Before Route and the first Text-to-911 solution ensure reliable and accurate connections between callers and responders.

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Prepared

Prepared is an AI-based information retrieval system designed to help 911 dispatchers work more efficiently. It offers real-time call transcription, AI insights, audio and text translation and an analytics dashboard to help dispatchers quickly and accurately handle calls. The system meets public safety standards and has been shown to reduce call handling times and improve communication.

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Eagle Eye Networks

For video surveillance, Eagle Eye Networks offers a cloud-based platform with AI analytics. It offers instant access to video, video search and remote power cycling, among other abilities. The platform's ability to integrate with existing cameras and provide real-time visual information to 911 telecommunicators can be important in emergency situations, helping to speed up response and improve overall operations.

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