Intrado

Intrado offers advanced technology solutions to help improve public safety outcomes and connect those in need with emergency responders. With more than 40 years of industry experience, Intrado offers a comprehensive suite of products to help address the complexities of 911 technology and emergency response protocols.

Intrado's solutions serve a variety of industries including traditional phone companies, wireless carriers, satellite and cable operators, VoIP providers, and public safety and government agencies. Some of the key features and tools include powerful call handling and management systems, enterprise solutions for employee safety, campus and school incident management tools, carrier services for compliant 911 call routing, and Next Generation 911 (NG911) services.

Some of the key features and tools Intrado offers include:

• PSAP Solutions: Powerful call handling and management systems for emergency response protocols.
• Enterprise Solutions: Comprehensive safety solutions for employees, including wearable panic buttons, location-based routing, and compliance with state and federal regulations.
• Campus & Schools: End-to-end incident management solutions to prevent, respond to, and recover from emergency incidents.
• Carrier Services: Compliant 911 call routing and data solutions connecting customers to emergency services.
• NG911: Flexible, future-proof emergency network services improving call routing and data sharing.
• GIS: Software and professional services for accurate location and response to emergencies.
• Intrado AI: AI applications in the PSAP to enhance team performance and decision-making.
• ECaTS Insights: A system generating concise, descriptive reports for 911 call data.

Intrado's solutions are designed to streamline emergency response processes, providing reliable and accurate connections between callers and responders. With a focus on innovation, Intrado has developed groundbreaking technologies such as Locate Before Route, which provides location-based routing for wireless 911 calls.

Their experience in the industry is unmatched, as evidenced by their impressive statistics:

• 1st ever Text-to-911 solution
• 410M+ 911 transactions annually
• 4.7M+ text-to-911 messages received
• 45 years of industry innovation and leadership
• 1,000+ NG911 networks deployed
• 130M+ NG911 transactions
• #1 E911 footprint in the U.S
• 6,000+ primary and secondary PSAP connections
• 36M+ citizens served over the A9-1-1 network

Intrado's dedication to public safety is clear through the breadth of solutions they offer, all designed to improve emergency response times and outcomes. Their commitment to innovation and expertise in the field has made them a leading provider of 911 technology solutions.

Published on June 29, 2024