Question: I'm looking for a platform that can help me streamline IT management for my small business and reduce costs.

If you're looking for a platform to help you modernize IT operations and lower costs for your small business, Electric is a good option. Electric offers real-time support to teams and streamlines IT operations with tools like AI-powered IT support, mobile device management and a powerful IT ticketing system. It also handles employee onboarding and offboarding and fleet management. The company promises a 50% reduction in IT spend and a standardized approach to IT operations, with customers reporting a 105% return on investment.

Another good option is IT Complete from Kaseya. The all-in-one platform is geared for managing and securing IT and security operations. It includes advanced RMM and endpoint management, security monitoring, data backup and restore, and business operations automation. IT Complete is used by more than 500,000 IT professionals around the world and has features that can help with security and cost savings, so it's a good option for IT teams and Managed Service Providers.

You could also look at Freshservice for automating IT work and boosting productivity. With AI-powered automation, omnichannel support and real-time tracking of hardware and software, Freshservice is designed to automate repetitive tasks and improve IT service management. It integrates with a range of apps, including Microsoft Teams and Slack, for a single platform to tackle common IT service management challenges.

For a broader IT management tool, Atera combines RMM, IT automations and AI-powered ticketing. It offers real-time network discovery, automated patch management and strong security. Atera is for both internal IT teams and Managed Service Providers, and it's designed to be a scalable tool to simplify IT operations and boost productivity.