Question: Can you recommend a solution that simplifies network operations and reduces trouble tickets?

If you're looking for a way to make network operations easier and cut trouble tickets, Juniper Networks has an AIOps platform to improve network management. The platform offers reliable connections, a 90% reduction in trouble tickets and a 50% reduction in time to incident resolution. It combines AI-Native Networking, automation, cloud options and real-time threat prevention. It's geared for IT teams, service providers and cloud operators.

Another option is SolarWinds Service Desk, a cloud-based IT service management tool that uses AI to boost productivity and shorten resolution times. It includes modules for incident, problem, release and change management, a CMDB and automation for ticket classification, routing and correlation. It also includes self-service, IT asset management and customizable reports. It's for companies of all sizes looking to better manage IT services.

If you need more advanced networking abilities, AI-Driven SD-WAN from Juniper offers a way to ensure connections are secure and reliable. It includes AI-driven insights for automated deployment and faster network trouble shooting, and is geared for cloud-first companies. The technology offers deterministic WAN performance, automated site onboarding and better security.

Last, Atera offers an all-in-one IT management platform with Remote Monitoring and Management (RMM), AI-powered helpdesk and automated patch management. It's for internal IT departments and MSPs, and simplifies operations with features like real-time network discovery and automated ticket summarization, so you can better manage IT at scale.