If you want a search interface that can be integrated with your SaaS app for fast access to relevant help information, HelpBar is a top contender. This universal search tool is geared for SaaS apps and consolidates disparate help resources into one interface. It can integrate with help centers, analytics tools and actions, and offers universal search, AI answers, navigation and analytics. HelpBar is highly customizable so it works with any web app, and it's free to use with no payment or credit card information required.
Another contender is Qatalog, an information retrieval system that uses a fleet of large language models to search for information across different files and apps. It can integrate with a variety of apps like ADP, Asana and Bamboo HR, and can provide direct answers to common questions in real time. Qatalog has certifications like SOC 2 Type II, GDPR and CCPA compliance to ensure data security, and is a good option for enterprises looking to simplify information retrieval.
If you want something even more AI-powered, check out eesel. This tool can be integrated with collaboration software, help desks and websites to give users immediate answers. eesel can handle multiple languages and sources of knowledge, including help centers, Google Docs and Confluence. With its private-by-design architecture and enterprise-ready on-premise option, eesel is used by more than 2,000 companies that need a way to quickly answer repetitive questions and improve support.
Last, Inline Help offers an AI-powered knowledge base that can offer in-app support to help users quickly find answers to their questions. Its features include contextual information, AI-powered tooltips, a chatbot for immediate answers and a knowledge base with contextually relevant information. Inline Help supports multiple languages and offers flexible pricing, so it's a good option for businesses that want to improve user support and experience.