If you need a service that can tap into multiple data sources like WordPress and Zendesk and offer more advanced analytics, Raffle is worth a look. Raffle is an AI-powered search and chat service that can tap into a variety of systems, including WordPress, Zendesk and others. It offers AI search with semantic abilities, AI chat assistants and Raffle Insights for data-driven decision making. The service is designed to meet regulatory requirements and offers a free trial, so it's a good option for companies that want to improve customer satisfaction and conversion rates.
Another powerful option is SearchUnify, a unified cognitive platform that uses AI and machine learning to improve enterprise search, customer support and self-service. It can connect to Salesforce, Dynamics 365 and Zendesk, among other services, and offers features like intelligent cognitive search, real-time analytics and personalized customer service. SearchUnify is designed to reduce average handle time, improve first call resolution and optimize customer service ROI, so it's a good option for companies that want to improve customer satisfaction and conversion rates.
GoSearch is another unified enterprise search service that uses multimodal AI technology to provide immediate answers and information discovery across internal sources. It connects to more than 100 data connectors and can integrate with tools like Google Docs, Notion, Jira and Confluence. GoSearch offers features like AI-powered recommendations, GoAI chat and personalized search experiences, so it's a good option for teams with diverse needs across different departments.
Last, Elastic offers a broad Search AI Platform that speeds up time to insight and creates custom experiences by combining search and artificial intelligence. Elastic has a broad reach across industries and offers products like the ELK Stack, Elastic Cloud and Generative AI. It can handle massive data volumes and offers tools for threat detection and response, application and infrastructure visibility and a wealth of resources and training, all designed to improve operations and make data analysis easier.