Question: I need a system that provides data insights on customer behavior and business performance to optimize my restaurant's operations.

If you want to get a better handle on customer behavior and improve your restaurant's operations, Wisely is a good option. The suite of software includes waitlist and reservation management, table and order management, CRM and decision intelligence to personalize guest interactions and improve operations. It also includes marketing intelligence to capture customer data and run targeted campaigns, automated email and SMS campaigns, and sentiment analysis, and it integrates with big-name POS and online ordering systems.

Another powerful option is Fishbowl, which offers a guest relationship management platform designed for restaurants. It includes tools for more in-depth guest insights, marketing automation, and analytics to track transactions and campaign results. With tools like AI-powered segmentation, rich guest profiles, and an online ordering system, Fishbowl enables restaurants to develop better guest acquisition and engagement strategies, and optimize operations with transparent pricing.

If you're interested in sales forecasting and operational efficiency, 5-Out uses machine learning and AI to forecast sales up to 21 days in advance. It integrates with a variety of systems to provide real-time recommendations for staffing and purchasing, and includes lookback reports for performance evaluation. This can help restaurants simplify operations, control costs, and maximize profitability.

Last, Tillster offers a single platform for digital ordering, marketing and data analysis across multiple touchpoints. It includes features like online and mobile ordering, marketing tools for promotions and loyalty programs, and data science tools for actionable insights and predictive analytics. With integration with more than 20 POS systems and more than 30 payment processors, Tillster can help restaurants increase check size and improve operational efficiency.