Question: I'm looking for a solution to reduce cart abandonment rates on my eCommerce site. Can you suggest a platform that uses real-time data to deliver targeted promotions?

If you're trying to find a way to cut cart abandonment on your e-commerce site, Metrical is a good option. The AI-powered service uses real-time, anonymous data and machine learning algorithms to target and show customers personalized promotions, then continually optimize the campaign for the best return on investment. It can be integrated with existing technology infrastructure without compromising customer privacy or compliance. Metrical helps retailers better understand their customers and communicate with them in a way that boosts conversion and loyalty.

Another option is RevLifter, which uses real-time data to show customers promotions designed to convert and cut cart abandonment. The service's targeting technology is designed to show offers that are both relevant and effective, and the AI and machine learning technology optimizes promotions based on customer behavior and funnel position. RevLifter is easy to get up and running and can be integrated with a variety of e-commerce sites, making it a good option for small and large retailers who want to optimize promotions and grow their business.

Session AI takes a different approach, using artificial intelligence to predict how likely a customer is to make a purchase and then taking real-time actions to try to boost conversions. The service segments customers into different groups based on their purchase intent and then takes actions like showing them upsell opportunities and limited-time discounts. That can help cut promotional spending and boost revenue, and it can be used to improve the customer experience and cut cart abandonment.

If you want a broader range of features, Bloomreach combines real-time customer and product data with AI to power personalized marketing and product recommendations. Its AI technology, called Loomi, is designed to optimize key performance indicators and customer journeys, and it can link together all digital touchpoints to drive profitable growth. Bloomreach can automate SEO, handle product recommendations and optimize marketing campaigns, so it's a good option for retailers who want to improve multichannel customer experiences and cut cart abandonment.