Question: Can you suggest a platform that allows customers to connect with local store associates or digital sellers in real-time for personalized shopping experiences?

If you're looking for a platform that connects customers with local store associates or digital sellers in real-time for personalized shopping experiences, Salesfloor is an excellent choice. It blends the personal touch of humans with AI to deliver personalized customer experiences across various channels like live chat, video chat, email, SMS, and appointment requests. The platform offers live shopping experiences, storefront management, conversational AI, and a recommendation engine, making it a versatile option for retail clienteling and virtual sales.

Another great option is Emplifi Live Commerce, which focuses on live video shopping to provide real-time, personalized experiences. It allows one-to-one and one-to-many live video interactions, enabling retailers to connect with customers, showcase products, and drive conversions. The platform includes features like influencer partnerships, scheduling, and content velocity tools to enhance the shopping experience and improve customer satisfaction.

For an AI-powered solution, getitAI connects with online stores, including Shopify, to initiate real-time FaceTime calls. It uses a custom video avatar to engage buyers in personalized, human-like conversations. This approach optimizes conversions by offering a more engaging and personalized shopping experience. Early access to the beta program is available, providing a compelling way for e-commerce businesses to leverage AI for better customer connections and sales growth.

Lastly, Neocom offers AI-powered guided product advisors to cut choice overload and boost sales. It includes features like Engage for personalized help, Discover for AI-powered product recommendations, Connect for converting anonymous visitors into leads, and Analyze for deep customer data insights. Neocom has been shown to enhance customer data platforms, reduce returns, and increase conversion rates, making it a valuable tool for personalized campaigns and customer engagement.