Question: Is there a platform that provides real-time analytics on customer search behavior and revenue insights?

If you want to see real-time analytics on how customers are searching and what that means for revenue, Glassbox is a good option. This customer intelligence platform records 100% of digital interactions on websites and mobile apps, giving you insight into what customers are doing and how you can improve their experience to drive revenue. With tools like See Better (which records all digital events), Learn Sooner (which offers contextual insights) and Act Faster (which optimizes with AI-prioritized actions in real time), Glassbox can help you understand how customers behave, troubleshoot tech problems and adopt a customer-centric approach.

Another option is Quantum Metric, a real-time digital analytics platform that optimizes online experiences and conversions. Quantum Metric offers features like session replay, AI-powered session summarization, customizable dashboards and interaction heatmaps. It lets digital teams validate technical issues, prioritize improvements and span the gap between tech and business teams, all while driving growth and optimizing digital products.

If you're an e-commerce company, Luigi's Box offers AI-powered site search and product discovery. The platform offers analytics insights into customer search behavior, personalized product lists and recommender tools to drive conversions. Luigi's Box has a good track record, with more than 3,000 online businesses reporting a significant increase in cart conversions, order values and search conversion rates.

Last, Elastic is a broad Search AI Platform that uses search and artificial intelligence to extract useful information from massive data sets. With tools like the ELK Stack, Elastic Cloud and Generative AI, it's used in many industries and can help companies improve customer experiences, streamline data analysis and run operations more efficiently. It's a good choice for companies that want to speed up business outcomes, lower risk and run operations more efficiently.