searchHub

searchHub is an AI-powered module that can be integrated into your existing ecommerce site search to improve customer satisfaction without having to replace it. The module uses data science to offer cutting-edge search journey analysis, reducing manual work and providing a knowledge base for data-driven optimization.

searchHub makes it easier for customers to find what they're looking for by extending the capabilities of existing site search engines. This is done through a range of features, including:

• Intelligence: Brings AI to your existing site search, regardless of vendor or technology.
• Time Saving: Automates site search optimization, freeing up resources needed to maintain it.
• Manageability: Optimizes the performance of every site search solution.
• Consistency: Ensures search results match customer intent every time.
• Measurable Performance: Tracks performance at the level of individual searches, not sessions.

Some of the key modules included in searchHub are:

• smartQuery: Uses machine learning to cluster search terms and send the best query to your search engine.
• smartSuggest: Corrects spelling errors and optimizes suggested search relevance.
• searchInsights: Offers detailed site search analysis with pre-built reports and flexible sorting options.
• searchDataService: Maximizes shop potential by enriching product content with data-driven text and titles.
• searchCollector: Anonymously tracks customer search journeys to offer a data-driven platform foundation.

searchHub is designed to help businesses drive revenue by increasing product discovery, customer satisfaction and ultimately revenue. It offers benefits to business owners, operations teams and developers by providing measurable ROI, time savings and easy integration.

Pricing is based on online turnover and starts at €1,000 per month. Customers can request a free demo to discuss further details and expected uplift potential with an advisor.

In summary, searchHub improves site search by using AI to gain a better understanding of customer behavior, resulting in a more efficient and effective search experience.

Published on July 6, 2024