Elto is a sophisticated live conversation AI designed to automate phone calls with capabilities such as low latency, lifelike voices, and language models tailored to learn new call flows. It offers features like Human Handoff, IVR Auto-navigation, and Post-Conversation Automation, making it highly scalable and user-friendly with No-Code Dashboards and REST/GraphQL APIs for integration.
Another strong contender is Invoca, an all-in-one analytics and automation platform that provides call tracking, AI-powered conversation insights, and custom AI models to capture call intent and conversion outcomes. Invoca integrates with martech tools, optimizing bidding and enhancing CRMs and CDPs, which can significantly boost contact center close rates and appointments booked.
Lastly, Voiso is a cloud-based AI call center software that automates workflows and integrates with various tools like Hubspot CRM and Salesforce CRM. It stands out with an AI-powered dialer that reduces abandonment rates, real-time dashboards, and proprietary speech analytics, making it a robust option for sales and customer service teams.