Question: Can you recommend a solution that helps ISPs optimize internet performance and ensure customers receive advertised speeds?

For ISPs trying to squeeze the best out of the internet and ensure customers get what they pay for, SamKnows has a range of products. That includes FaultFinder, which automatically diagnoses and fixes network problems; RealSpeed, which monitors in-home Wi-Fi performance; ConnectedHome, which keeps tabs on home broadband connections at all times; and ConstantCare, which supplies real-time performance data to help customers call in for help. The suite of products offers detailed performance data and customization options to help ISPs get the best out of the internet and fix customers' problems.

Another powerful option is Lifemote, a cloud-based analytics service that uses AI and machine learning to spot problems with home network performance and fix them before customers notice. Lifemote gathers data from individual devices, analyzes it to spot problems, and performs proactive maintenance to head off outages and slow data rates. It can help cut support call volume and improve operational KPIs.

Aprecomm is another contender with a network intelligence platform that offers tools to automate provisioning and device management, as well as real-time Wi-Fi network visibility and problem resolution through its Virtual Wireless Expert (VWE). The platform's cognitive network abilities and AI-based diagnostics enable service providers to provide the best possible internet experience for their customers, reducing the number of support calls and improving network reliability.

For a more AI-based approach, B-Yond automates network diagnostics with sophisticated packet analysis and smart root cause analysis. The platform speeds up network troubleshooting and maintenance, making it easier to expand network operations at scale. It's of particular use to telecommunications operators trying to move to a more modern network management approach.