If you're looking for a way to talk to businesses with natural language, Odeen is a good option. This conversational AI assistant lets you book flights, order food, do laundry and even look for a job. Businesses can also create and customize their own AI chatbots with Odeen Studio, which can handle customer service, process payments and learn customer preferences.
Another option is Haptik, a conversational CRM that uses Generative AI to improve customer lifecycle management. It offers features like Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized guidance and Multi-Channel Support across multiple channels. Haptik is designed to improve customer satisfaction and operational efficiency, with customizable solutions for industries like Retail, Fintech and Travel & Hospitality.
Gupshup is another conversational engagement platform that automates customer acquisition, marketing, commerce and support with AI-powered chatbots on more than 30 messaging channels. With tools like Bot Studio to create custom conversational journeys and Agent Assist to help agents work more efficiently, Gupshup helps businesses in BFSI, Retail and Healthcare get the most out of customer lifetime value and reduce service costs.
If you want something more customized, check out LivePerson. The company's platform lets businesses move to digital-first customer interactions for better engagement and results. It can route voice calls to digital channels, automate common customer intents and analyze omnichannel conversation data to better understand customer needs. LivePerson is designed to be customizable for individual business needs, improving customer satisfaction and agent productivity.