Question: I need a system that can capture leads from my website, social media, and physical locations, and help me respond to them in a timely manner.

If you need a system that captures leads from multiple sources and follows up on them, Respond.io could be a good option. This all-in-one customer conversation management platform captures leads from websites, social media and in-person events and uses AI-powered automation to handle conversations across multiple channels like WhatsApp, email and social media. It consolidates all conversations into one place, providing insights and real-time monitoring, and offers customizable software integrations and a mobile app for sales reps working on the road.

Another contender is Conversica, a Conversational AI platform for revenue teams. It uses self-supervised AI models to mimic human conversation, to engage and qualify leads and to retain customers. Conversica offers multilingual and omnichannel conversations and integrates with popular CRM, MAP and Customer Success platforms, so it can be used in a variety of ways to automate and optimize lead engagement workflows.

If you prefer a more integrated approach, Podium offers an AI-powered platform to capture leads, customer contact information, payments and reviews in one interface. It includes features like an AI Employee for 24/7 customer communication, high-open-rate text marketing, and a CRM for managing customer data. Podium is good for businesses in many industries that want to streamline lead capture and customer communication.

Last, Haptik is a Conversational CRM that uses Generative AI to handle the entire customer lifecycle. It offers tools for fast customer support, personalized buying guidance and efficient agent chat. Haptik handles customer engagement across multiple channels and offers intelligent analytics to track performance, so it's a good option for companies looking to boost lead generation and customer satisfaction.