Rep AI is an AI chatbot that integrates with Shopify to help you personalize shopping experiences, drive conversions and boost revenue. It can handle up to 97% of customer support requests, answer questions and provide personalized recommendations. Rep AI also can predict when a shopper is about to abandon a purchase and proactively contact them to get email subscribers and follow up with cart abandoners. With its broad integration options and multiple pricing plans, Rep AI is adaptable and can help e-commerce businesses with a range of needs.
Another option is DigitalGenius, an AI-powered customer service automation tool for e-commerce. It can provide immediate support and personalized answers to customers' pre- and post-purchase questions through conversational and visual AI. It's got deep integrations and AI to spot and resolve customer problems before they reach a human customer service representative, and its goal is to reduce resolution time, boost loyalty and improve customer satisfaction. Its Flow Builder tool and analytics reporting means you can fine-tune its performance, too, making it a more mature option for improving customer satisfaction and business results.
If you want a more personal touch, check out iAdvize. The company offers automated shopping assistance 24/7 and combines human expertise with AI for better productivity and user experience. With integrations with Shopify and Zendesk, iAdvize has helped brands in 100 countries boost conversion rates and automate support. Its data centers are certified under GDPR and ISO 27001, so it's a good option for e-commerce businesses that need to protect customer data. Its human and AI-powered support can be used to help customers at every stage of the buying process, from browsing to post-purchase support.
Last, Manifest AI offers a shopping assistant powered by GPT technology to help customers find what they're looking for on Shopify stores. It supports more than 95 languages and offers 24/7 AI support, personalized nudges and real-time quizzes. Manifest AI integrates directly with Shopify to share data and escalate issues, and it can be customized to match your brand's voice and personality. It's designed to increase conversion rates and customer satisfaction.