Question: How can I use customer-generated content to drive incremental growth and improve customer loyalty for my brand?

If you want to tap into customer-generated content to fuel growth and loyalty, Skeepers is a good option to evaluate. The all-in-one SaaS platform offers a suite of solutions, including Ratings & Reviews for SEO, Feedback Management, Influencer Marketing, and Live Shopping. Its AI-powered tools help ensure authenticity and offers a lot of customer support, so it can be a good fit for brands across many industries.

Another strong contender is Emplifi, which offers a unified customer engagement platform. It combines Social Marketing Cloud, Social Commerce Cloud and Service Cloud to handle social media, e-commerce and customer service. Emplifi's AI-powered automation and real-time insights help brands build authenticity and get their teams on the same page, so it's a good choice for companies that want to modernize their customer engagement.

If you're looking for a more basic UGC option, EmbedSocial offers a powerful platform to gather, analyze and display customer reviews and content on your website. With real-time notifications, centralized social media monitoring and AI-powered analytics, it's a full-featured tool to boost website traffic and conversions. Its tiered pricing and free trial means it's available to companies of all sizes.

Last, TINT is a good option for brands that want to activate consumers to create authentic UGC and advocacy. Its advanced AI personalization and segmentation tools allow brands to communicate with consumers based on their behavior. TINT also integrates with popular services, offering tools for social commerce, ratings and influencer partnerships that can help dramatically increase brand engagement and trust.