If you're looking for a CRM system that works with Google Workspace and Office 365 and that can be customized, Zoho CRM is a good option. With more than 100 million users, it has powerful automation, in-depth analytics and customizable processes for customer relationships. It integrates with more than 800 apps, including Google Workspace and Office 365, and comes with a dedicated admin panel and developer platform for customization. Zoho CRM also includes tools for lead management, deal management, contact management and workflow automation, as well as a drag-and-drop editor called Canvas for customizing the interface.
Another good option is SugarCRM, which is designed to help companies manage marketing, sales and customer service. It offers AI-powered analysis of customer behavior, integration with Google Workspace and Office 365, and a marketplace of apps for customization. SugarCRM's automation tools for marketing, sales and customer service can help teams focus on customer engagement and loyalty, so it's a good option for improving customer satisfaction and increasing productivity.
Salesforce is another option worth considering. It's a single platform for managing customer interactions across sales, customer service, marketing and commerce. Salesforce offers AI-powered tools, Slack integration and a variety of industry-specific solutions. It also offers customizable pricing and a free trial, so it's good for businesses of all sizes looking to modernize operations and improve customer relationships.